2020 Semi-Annual Meeting

January 13/14/15, 2020

Hosted by: AIG Retirement




HOUSTON, WE ARE A GO!   Change at the speed of light in the Retirement Plans Business.  

Our goal for the Semi-annual Meeting is to map out a trajectory as we are being propelled into the 2020s.  The future of the Retirement business will be determined in part by our ability to address the strategic issues of the day:  cybersecurity, legal challenges to participant data usage, coverage in the 50-100 employee segment, changing workforce demographics and client expectations, industry consolidation, emergence of powerhouses, business model convergence, and expansion from retirement planning to financial wellness.

From the meeting, we will deliver tangible benefits for the industry in the form of position pieces articulating our professional perspective on the conditions of success of financial wellness initiatives.  These pieces will provide guidelines for plan sponsors and their advisors as they consider expanding the scope of intervention of their retirement plan service provider.

We will hear success stories from plan sponsors who have made huge strides enhancing the retirement readiness and financial wellness of their employee population with concerted initiatives inspired by Council members.

We will collaborate to identify working models to address challenges of plan advisors at five breakout sessions:

  • Rewarding members of advisory teams with fair and effective compensation
  • Expanding the scope of HCE and NQDC services to add value to client relationships
  • Building cost-effective small plan service models
  • Creating inspiring team cultures
  • Addressing participant lifetime planning needs

Feedback on their strategic initiatives will help recordkeeping service providers and investment managers enhance products (Stable Value, QDIAs) and service models (enhanced features, responsible data-driven client and participant counseling).

A collaborative discussion with the Board will drive Council initiatives for the coming decade and closing speaker Gail Buckner’s urge to “not believe everything you hear about Social Security” will inspire all to take action to enhance retirement outcomes for participants and plan sponsors.



Michael H. Gouldin CRPC®, AIF® – Gouldin & McCarthy
Steve J. Smith - AIG Retirement


Michael A. Coelho C(k)P® AIF®
Colin M. Clark AIF® C(k)P®, CBFA, CPFA – Washington Financial Group
Melissa Cowan – Morgan Stanley
John Erickson – Securian Financial Group
Derek Fiorenza C(k)P®, CPFA, AIF®, PPC™, MSBA - Summit Group Retirement Planners|
Tommy B. Ford C(k)P® – The Gibson Group at Morgan Stanley Wealth Management
Taylor S. Garlesky – Charles Schwab Retirement Services
C. Andrew Harbour CFP® CIMA® – Morgan Stanley Graystone Consulting Atlanta
Paula A. Hendrickson CFP®, C(K)P®, CBFA® – First Western Trust
Rob Jennings AIF® - Zions Bancorporation
Robert A. Massa, ChFC®, CEBS®, CPFA® ,  AIF®, CBC – Qualified Plan Advisors
Josh Mott, PRP – The Mott Group at Graystone Consulting Morgan Stanley Wealth Management
Daniel J. Peluse AIF®, C(k)P®, CBFA, CRPS® - Wintrust Wealth Management
Chris Phillips – CUNA Mutual
Troy L. Redstone AIF®, CFEI®, CBFA® - PHD. Retirement Consulting
Courtney Rougeau – J.P. Morgan Asset Management
Diane Rzepecki, AIF® - Franklin Templeton Investments
Timothy M. Schannep CFP® - CBIZ
Scott L. Schlappi CEBS®, CPFA®, AIFA® - Wealth Plan Advisors
Ryan Schutty – Principal Global Advisors
Alan Spierer – Northeast Financial Group
Christopher G. Venuti CIMA® - Century Financial Group
Charles E. Wenzel – Cohen & Steers
Tina M. White, CRPC®, C(k)P®, AIF® - Franklin Templeton Distributors, Inc.


AIG Retirement
2919 Allen Parkway
Houston, TX  77019


Monday, January 13

  1 - 4 p.m.

Hyatt Regency Houston - 4th Floor - Pecan and Ebony Rooms

Rapid-Fire Editorial Board Sessions on Financial Wellness Position Papers

At these sessions, Editorial Boards for each of six Position Papers from the Council on Financial Wellness topics will collect feedback, comments, and suggestions on the first draft of their position papers.  Your participation will allow you to discuss Strategic Issues with your peers, and to provide input into positions from the Council.   Sessions will be moderated by Editorial Board chairs charged with project leadership from inception to publication.  Contributors will be recognized in Position Papers.

1 p.m. – 1:45 p.m. First Review Session

Defining Financial Wellness Program – Navigating the Patchwork of Solutions
Moderator and Editorial Board Chair TBA
Eric Henon - Executive Director / President EACH Enterprise, LLC
Pecan Room

2 p.m. – 2:45 p.m. Second Review Sessions

Role of Advisors in the Financial Wellness Hub
Moderator and Editorial Board Chair: Colin Clark - Washington Financial Group
Pecan Room

Financial Wellness Programs for Women
Moderator and Editorial Board Chair: Abigail Benham - John Hancock
Ebony Room

3 p.m.– 3:45 p.m. Third Review Sessions

Financial Wellness Programs for HCEs and the C-Suite
Moderator and Editorial Board Chair: Jeb Graham - CAPTRUST Financial Advisors
Pecan Room

Evaluating Benefits / Value / ROI of Financial Wellness Programs
Moderator and Editorial Board Chair 
Ebony Room

6:00 p.m. Pre-event dinner at The Rustic - Downtown

Tuesday, January 14

8:00 a.m. Continental Breakfast Buffet
8:30 a.m. Opening

Troy L. Redstone AIF® CFEI® CBFA®
PHD. Retirement Consulting
President – Retirement Advisor Council

8:35 a.m. Welcome
  Steve Smith
AIG Retirement

8:45 a.m. Opening and Goals and Objectives

Meeting Planning Committee Co-Chairs:
Michael H. Gouldin CRPC®, AIF®
Gouldin & McCarthy, LLC

Steve Smith
AIG Retirement

9:00 a.m. Financial Wellness Award Recipients of 2020

Moderator: Andrew Harbour - FP® CIMA® – Morgan Stanley Graystone Consulting Atlanta
Panelists:Brian Coleman
                 Vice President of Total Rewards
                 Dawn Food Products

                 Maria Carlson
                  Chief Financial Officer
                  Pankow  Builders

9:55 a.m. Refreshment Break
10:10 a.m. Breakout Sessions – Advisor Best Practices

Breakout 1 - Compensating Members of the Team
Co-Moderators: Rob Jennings AIF® – Zions Bank
                          Gary Kleinschmidt – Legg Mason
Room F


Breakout 2 – How HCE and NQDC Services Can Add Value to the Retirement Plan Advice Practice
Moderator: Josh Mott – Morgan Stanley Graystone Consulting Houston
Room B


Breakout 3 – Successful Advisor Business Models in the Small and Micro Plans Market
Moderator: Troy L. Redstone AIF® CFEI® CBFA® – PHD.
                   Heads of client relationship management and account management at retirement plan  service firms serving small plans invited to participate in discussions
Room Woodson Plaza 3

11:10 a.m. Transition Break
11:15 a.m.

Past, Present and Future of Financial Wellness

  Speaker: Ryan Swift,
               Vice President of Financial Education
  Over the past decade, there's been lots of talk about improving financial wellness in communities across the country. Despite all this, most Americans still find themselves in a vulnerable position financially and would not be considered "retirement ready." Walk through the past, present and future of financial education, highlighting the trends in workplaces to help people tackle these challenges. And catch a sneak peek of the future of financial wellness.
12:15 p.m. Luncheon 
1:00 p.m. Cyber Security and Fraud Prevention
  Moderator: Rob Massa - Qualified Plan Advisors
Panelists:    Tom Shola - John Hancock
                      Petula Workman - Gallagher Business Services
                      Emily Selck - HUB International
2:00 p.m. Breakout Sessions – Investment Manager and Service Provider Strategic Issues
  Breakout Session 4 – Who Owns the Data? Who Has Access to the Data?
In the era of data integration and aggregation and post Cassell vs. Vanderbilt and the California Consumer Protection Act

Moderator: Jennifer Mosca - Charles Schwab
Room F

  Breakout Session 5 – Fair Share: Profitable Business in All Lanes
Moderator:  Abigail Benham – John Hancock Retirement Plan Services
Room B

  Breakout Session 6 – Next Stage in the Evolution of QDIAs
Moderator: Jennifer DeLong - AB
Room C-D

  Breakout Session 7 – Unique Issues of Stable Value
Co-Moderators: Ed DeMarino - VantagePoint Funds
                          Gene Huxhold – John Hancock Investments
Room E

3:00 p.m. Refreshment Break
3:15 p.m. The Future of the Retirement Industry
  Moderator: Scott Schlappi
  Panelists: Gary Charles – Fidelity Investments
                  Scott Francolini – John Hancock Retirement Plan Services
                  Joleen Workman – Principal Financial Group
  Plan sponsor expectations are changing. To augment the consultative approach of client relationship managers and success teams, many now prefer the convenience of a 1-2-3 client experience immediately relevant and delivered just-in-time. Recordkeeping service providers and investment managers are adapting their service models to the new reality. Many sponsors expect a similar experience from their plan advisor, and others continue to see value in the personal human touch that Advisors and Client Relationship Managers can deliver. Panelists discuss the impact of innovation and of mentalities on the industry, our respective service models, and talent needs across market segments.
4:15 a.m.

 Mind The Gap... 

  Moderator: Alexander G. Assaley III AIF® - AFS 401(k) Retirement Services
Panelists:    Keith Gredys - Kidder Advisers
                      Stephen Saxon - Groom Law Firm
                      Pete Swisher - Pentegra
  A continual (and warranted) criticism of the Defined Contribution Retirement System is that nearly half of all Americans don’t have a workplace plan – 401(k), 403(b), SIMPLE IRA, etc. Many studies indicate that, when employees have a Plan at work, they are 5X more likely to save for retirement. This session offers a panel of experts to share ideas and strategies to help expand coverage for working Americans, predominately those in the small business marketplace – including input on regulatory initiatives, vendor and advisor business models, technology / innovation, and strategies for scale.
5:15 p.m. Adjourn
6:30 p.m. Event Dinner at The Grove

Wednesday, January 15

7:30 a.m. Continental Breakfast Buffet Sponsor TBA
8:00 a.m. SECURE Act Implementation
  Stephen Saxon - Groom Law Firm

9:00 a.m. Breakout Sessions – Advisor Best Practices – Brainstorming Sessions
  Breakout Session 8 – Developing Team Culture
Moderator: Derek Fiorenza C(k)P®, CPFA, AIF®, PPC™ - Summit Group Retirement Planners

Room C/D
  Breakout Session 9 – Participant Lifetime Planning
Co-Moderators: Sean Duggan TGPC, CPFA, AIFA®, CPC – Moneta Group
                          Chuck Williams CFP, C(k)P®, CRPS, CRPC, AIF® - Finspire

Room Woodson Plaza 3
10:00 a.m. Refreshment Break
10:15 a.m. 2020 Council Initiatives - Discussion With The Board
  Board Members: Jason Key – Lincoln Financial Group
                             Troy L. Redstone AIF® CFEI® CBFA® – PHD. Retirement Consulting
                             James D. Robison AIF® – Strategic Retirement Partners
                             Sharon Schmid – Robert W. Baird & Co.

10:45 a.m. Don’t Believe Everything You Hear about Social Security
  Speaker: Gail Buckner,
                 Senior Vice President, National Financial Planning Spokesperson
                 Franklin Templeton Investments
 11:45 a.m. Adjourn and Transportation
12:30-2:30 p.m. New Standards for a Fiduciary World: Understanding CFP Board’s Revisions
CFP Board Ethics CE Session
Dan Candura, CFP(r)
Candura Group
  Program sponsored by CUNA Mutual and MFS Investment Management

  This course delivers a comprehensive, in-depth review of the updates to CFP Board’s Standards of Professional Conduct effective October 1, 2019 and has been accepted by CFP Board for 2 CE credits in Ethics.  Participate in an informative and engaging session that teaches the learning objectives required by CFP Board for ethics training.  New Standards for a Fiduciary World continues the engaging presentations that audiences expect from Candura Group. This session uses polls, videos and case studies to keep everyone involved and learning.   During the presentation attendees will be encouraged to use a cell phone, tablet, or other web-based device to participate and interact with fellow participants. 


Hyatt Regency Houston,
1200 Louisiana Street
Houston, TX  77002

Make your reservations HERE

Or call 1-877-803-7534 or 713-654-1234

Mention you are part of the Retirement Advisor Council Semi-Annual Meeting to receive the special block rate of $233 per night not including taxes/incidentals. Reservations must be made by December 26, 2019.







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